Support

Nornas: bills, paydays and reminders, before they arrive

Common questions

My reminders are not arriving

Check that notifications are allowed: Settings › Nornas › Notifications. Then open Account › Bill Reminders, which tells you how many are queued and when the next one arrives. That screen is also where you set the time of day and how far ahead, and any single bill can carry a schedule of its own from its own form. It does not remind you about something already marked paid, and it will not remind you twice about the same day.

Nothing appeared after I turned on Calendar or Reminders

Nornas only looks at entries that have a date and mention an amount. A reminder that says “call the landlord” is not a bill. Anything that resembles an entry you already have waits for your decision rather than being added twice; you will find it under Review Detected in Account.

I shared a bill and the other person cannot open it

Invitation links work once and expire after thirty days. If someone else opened it first, or it has been sitting in a message for a month, create a new one from the bill.

Can I connect my bank?

Yes, if you want to. Nornas works entirely by hand and always will; a bank is optional. Sign in with Apple under Account and choose to connect a bank: Plaid handles the sign-in to your institution, Nornas never sees your bank password, and what it finds arrives as suggestions you confirm. Bank connections are part of the monthly subscription described in the Terms; everything else in Nornas is free. You can disconnect a bank under Account at any time, and that deletes everything Nornas kept from it.

How do I delete my account?

You only have one if you signed in with Apple to share something. Account › Connected Account › Delete Account, which removes your data from our servers.

Deleting the app removes what is on the device, but not what is on our servers. Delete the account first if you want both gone.

Will I lose everything if I delete the app?

Your bills, plans and reminders live on the device, so yes, unless they are in an iCloud or computer backup. Nothing you have not shared is on our servers for us to restore.

Found a bug, or a security problem?

Both to the same address. If it is a security problem, please tell us before telling anyone else, and we will keep you posted on the fix.